Client Services

The APS Client Services team provides customers with professional and individualized care. For over 37 years, we have built our business model around our commitment to creating transparent and trustworthy partnerships.

We believe in setting clear expectations for performance. To achieve this, each practice is assigned a Client Service Manager who acts as a liaison between your practice and the entire APS organization. Your managers are prepared to answer questions, resolve concerns, and meet on matters important to you. We also provide your practice with a unique billing experience through analytics and reporting measures around the specific needs of your practice. Your client service manager is committed to utilizing each practice's individual requirements to customize a program that achieves optimum results.

At APS, our Provider Enrollment experts work to enroll your group and physicians with the insurance payers of your choice.

Using a comprehensive database, we track expiring credentials, application due dates, and recredentialing requests. In addition, we also verify the status of payer and product enrollment for each practice. We are also able to supply each member of your practice with updated provider ID reports. By maintaining your information, we notify providers to renew their credentials before the due date arrives.

By managing these processes, APS ensures that there is no lapse in coverage or loss of revenue.  APS will decrease your workload, so that you have more time to focus on your patients.

Our specialists work with your practice to explore how you can achieve your full earning potential through detailed data analysis.

We empower you with valuable information, so that you can make strategic decisions that help improve performance. We accomplish these goals by using your unique practice data to generate targeted reports.

We use the following types of reporting to build data driven strategies:

• Quality Reporting
• Ad-hoc Reporting 
• Customized Reporting

With this data, we work alongside your practice to simplify the medical billing process until you achieve lasting revenue growth.